I called my health insurance company to ask them to send me claims forms. The woman who answered my call said she would request to have them emailed to me and have the team put hard copies in the mail as back-up.
THEN she asked me to answer a few questions about how she performed.
I asked her – Would Amazon ask you to write a review about a product you have not yet received? Would you review a dentist on yelp that you never even went to? Would you write a review about shoes you never even saw, let alone tried on and bought? Would you review a doctor who never checked you?
I told her I would gladly take a survey on her performance AFTER I receive those forms!
WHO IS WITH ME ON THIS ONE?